As a user of 5ive Trackr, you act as a data controller for any personal data you collect from players, referees, and other individuals. You are responsible for obtaining proper consent, complying with data protection laws, and ensuring the security of personal data in your possession.
5ive Trackr ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our football venue management service.
This policy applies to information we collect through our website, software application, and related services (collectively, "the Service").
When you use our Service to collect, store, or process personal data about players, referees, parents, or other individuals, you act as the data controller for that information. This means you are responsible for:
For personal data you store in our Service, we act as a data processor, processing data on your behalf according to your instructions and this Privacy Policy.
When you create an account, we collect:
We automatically collect information about how you use our Service:
You may input personal data about third parties (players, referees, etc.) into our Service. You are responsible for ensuring you have the right to collect and process this data.
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Provide and maintain the Service | Contract Performance | Account information, usage data |
| Process payments | Contract Performance | Payment information (via Stripe) |
| Customer support | Contract Performance / Legitimate Interest | Contact information, usage data |
| Improve our Service | Legitimate Interest | Usage data, performance metrics |
| Security and fraud prevention | Legitimate Interest / Legal Obligation | Usage data, device information |
| Legal compliance | Legal Obligation | All data as required by law |
We may share your information with trusted service providers who assist in operating our Service:
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement appropriate technical and organizational measures to protect your data:
While we implement security measures, no system is 100% secure. You acknowledge that you use our Service at your own risk and that we cannot guarantee absolute security. You are responsible for implementing additional security measures as appropriate for your use case.
We retain personal data for as long as necessary to provide our Service and comply with legal obligations:
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@5ivetrackr.com. We will respond within the timeframes required by applicable law.
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers:
Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
If you use our Service to manage youth sports activities, you are responsible for obtaining appropriate parental consent and complying with child protection regulations in your jurisdiction.
We use cookies and similar technologies to improve your experience:
You can control cookies through your browser settings, though this may affect Service functionality.
In the event of a data breach that poses a risk to your rights and freedoms, we will:
Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
For questions about this Privacy Policy or to exercise your rights, contact us:
5ive Trackr Privacy Team
Email: privacy@5ivetrackr.com
Data Protection Officer: dpo@5ivetrackr.com
Website: https://5ivetrackr.com
If you are in the European Union and have concerns about our privacy practices, you can contact your local supervisory authority.
By using our Service, you acknowledge that you have read and understood this Privacy Policy. You also acknowledge your responsibilities as a data controller for any personal data you collect using our Service.